general support

Where's my order? I need help! How do I ...?

You have come to the right place! Check out the information and tips in this section for answers on ordering, shipping and tracking; how to use your Flowtoys; warranty and upgrade questions, and more. If the information provided on these pages does not answer your questions, please feel free to contact us for help. Our elves will be glad to answer your questions!


Still have questions? We're here to help you find your flow!