General disclaimer

Flowtoys® products can be addictive and the side-effects may be contagious. You may detect your energy levels being higher than normal. Daily activities might require less effort, and you may also find yourself putting more into everything you do. You might find that you no longer notice the little things that normally bother you each day. Whole new dimensions may open up to you and you might discover yourself quitting your day job to sail around the world teaching people to spin sticks around endlessly. IF you find these little miracles happening, just continue using your flowtoys appropriately and warn others that they may get caught up in your increased enjoyment of life and end up buying our products too ;)

Precautions - important - please read

  • Flowtoys® are intended for practice, play and performance. Do not use for any other purpose.
  • Do not modify this product. Do not use this product for purposes for which it was not intended.
  • Various components of the Flowtoys Modular System, including tubes, caps, connectors and leashes, are designed as a single integrated system. To avoid compromises in terms of safety, performance, durability, function and to prevent voiding the warranty, we recommend that you ONLY use the components specified by Flowtoys, without interfacing them with or substituting them with products manufactured by other companies.
  • Do not use products under the influence of alcohol or drugs. Consult prescription labels to determine if your judgment or reflexes may be impaired by taking a particular drug; if so do not use this product.
  • Stay alert and use common sense. Do not use this product when tired or distracted or in the presence of fragile or breakable objects.

Before use: Check for damaged parts before using this product. Ensure that all caps, connectors and battery doors are fully engaged. For flow-wand™ users, check that the string is not frayed or likely to break.

General care: Repair or replace damaged or worn parts before use. Do not use damaged products.

Regular maintenance: Maintain this product with care. Store this product in a clean, dry environment. Avoid exposure to sunlight, as UV rays compromise the integrity of all plastics.

Do not use near or with chemical glowsticks: Do not put chemical glowsticks near or into the tubing as the esters from glowsticks will cause the polycarbonate tubing to become brittle and crack.

Lithium battery safety warning

You must read these safety instructions and warnings before using or charging your batteries.

By purchasing any flowtoys product, the buyer assumes all risks associated with use of the product. If you do not agree with these conditions, please return the product to us immediately before use. Email for return instructions.

Lithium batteries are used in capsule lights, podpoi, and lithium flowcells.

Lithium ion batteries might cause damages like leaking, fire or explosion when misused or defective. Failure to read and follow the below instructions may result in fire, personal injury and damage to property if charged or used improperly or if defective.

Always charge in an isolated area, away from other flammable materials like wood or carpet. Never charge batteries unattended.

Please double check your charger to assure it is operating correctly at the beginning of every charge cycle. If your charger or battery becomes hot, balloons/swells, emits smoke or smells unusual, STOP CHARGING IMMEDIATELY. Observe the battery for 15 minutes in a safe area outside of any building or vehicle and away from any combustible material to assure that it does not ignite, and contact us.

Some microUSB chargers on the market may have technical deficiencies that may cause them to charge Li-ion batteries incorrectly or at an improper rate. It is your responsibility solely to assure the charger you purchased works properly. Always monitor charging process to assure batteries are being charged properly.

Do NOT disassemble or modify the battery. Vibration, puncture, contact with metals, or tampering with the battery can cause it to fail. The battery contains safety and protection devices, which, if damaged, may cause the battery to generate heat, explode, ignite, or short circuit. Severe injury may occur.

Store in a cool, dry place. Never store or charge batteries in extreme temperatures, such as a hot car; near heat sources or fire; or in pressurized or very cold environments.

Keep away from children.

In the event the battery leaks and the fluid gets into one’s eye, do not rub the eye. Rinse well with water and immediately seek medical care. If left untreated, the battery fluid could cause damage to the eye.

> USPS mailing restrictions of Lithium batteries

Terms & Conditions

By using this website, you acknowledge your consent to the following conditions of use without limitation or qualification. Please read these conditions carefully before using this website. These terms and conditions may be revised at any time. You are bound by any such revisions and should periodically visit this page to review the current terms and conditions to which you are bound.

To the fullest extent permissible to applicable law, the materials on this website are provided "as is" and without warranties of any kind either expressed or implied as to the operation of this site or the information, content, materials or products included on this site. Flowtoys, Inc. ("Flowtoys") does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components. You expressly agree that your use of this site is at your sole risk.

Flowtoys does not warrant or make any representations regarding the use or the results of the use of the materials on this website in terms of their correctness, accuracy, reliability, or otherwise. Please use common sense and conduct proper safety procedures when using all tools.

The information and descriptions contained herein are not intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services, but are provided solely for general informational purposes. Prices and availability are subject to change.

This website is linked to other websites that are not maintained by Flowtoys and we are not responsible for the content of those websites. The inclusion of any link to such websites does not imply approval of or endorsement by Flowtoys of the websites or the content thereof.

While Flowtoys uses reasonable efforts to include accurate and up to date information on this website, errors or omissions can sometimes occur. Flowtoys makes no warranties or representations as to the accuracy of this website.

Flowtoys also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from this website.

This website is owned and operated by Flowtoys. Except as otherwise expressly permitted by Flowtoys, no materials from this website or any website owned, operated, licensed or controlled by Flowtoys may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may not distribute, modify, transmit, reuse, repost, or use the content of this website for public or commercial purposes, including the text, images, audio, and video without written permission from Flowtoys. Flowtoys neither warrants nor represents that your use of materials displayed on this website will not infringe rights of third parties not owned by or affiliated with Flowtoys.

Unless otherwise expressly set forth, Flowtoys makes no representation that materials on this website are appropriate or available for use in any location. Those who choose to access this website do so on their own initiative and are responsible for compliance with local laws. All legal issues will be addressed within California, U.S.A.

All trademarks, trade names, logos, copyrights, registrations, and icons are proprietary to Flowtoys. Nothing contained on the website should be construed as granting, by implication or otherwise, any license or right to use any trademark displayed on this website without the written permission of Flowtoys or such third party that may own the trademarks displayed on this website. Your use of the trademarks displayed on this website, or any other content on this website, except as provided herein, is strictly prohibited.

Images displayed on this website are either the property of, or used with permission by, Flowtoys. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted herein. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

By visiting Flowtoys, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Flowtoys or its affiliates.

Any dispute relating in any way to your visit to Flowtoys or to products you purchase through Flowtoys shall be submitted to confidential arbitration in Emeryville, California, except that, to the extent you have in any manner violated or threatened to violate Flowtoys' intellectual property rights, Flowtoys may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to Flowtoys. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Privacy Policy

This Privacy Policy was last updated on October 15, 2013.
Flowtoys, Inc. ("Flowtoys", "we", or "us") takes the privacy and protection of your Personal Information very seriously. By visiting and using our website (the "Site") you acknowledge that you accept the practices and policies outlined in this Privacy Policy ("Privacy Policy").

What This Privacy Policy Covers
This Privacy Policy describes Flowtoys' practices with respect to Personal Information and Anonymous Information that we collect when you use the Site. "Personal Information" is information that is personally identifiable like names, addresses, e-mail addresses, or phone numbers, as well as other non-public information that is associated with the foregoing. "Anonymous Information" means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.
By using the Site or submitting Personal Information to the Site, you expressly consent to the processing of your Personal Information according to this Privacy Policy. Your Personal Information may be processed in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country, and by using the Site or submitting Personal Information through the Site, you are expressly consenting to such processing.

Personal Information We Collect
If you register through the Site, we collect your full name, e-mail address, billing address, shipping address and phone number. When you contact us through our website contact form, we will collect your e-mail address and any information that is provided in the form. When you contact us by sending us an e-mail, we will collect any information that is contained in (and/or attached to) your e-mail.

Personal Information Collected Via Technology
As you use the Site, certain information may also be collected passively, including your Internet protocol (IP) address and the browser that you use to visit the Site. Flowtoys also stores a small text file called a "Cookies" on your computer to store your login information (if any). Flowtoys may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). We use this information to allow products to remain in your cart, to remember your login information, and to learn more about how people use the Site so that we may make improvements. Since the foregoing information may be collected when you are signed into the Site, this information may be associated by us with Personal Information that we have collected from you. We only use Anonymous information for Site and marketing optimization.

Purchases made through the Site
All orders for products through the Site will be fulfilled by us. We do not collect or store your credit card or Paypal payment information.

How we use information we collect
We may use your Personal Information in the following ways:
* To process and fulfill your order, including to send you emails to confirm your order status and shipment;
* To communicate with you and to send you information by email about our products, services, contests, and promotions, unless you have unsubscribed from our email communications;
* To contact you if necessary.

If you provide feedback about the Site to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy.

Disclosure of Personal Information
We will NEVER sell your Personal Information. Except as otherwise stated in this Privacy Policy, we do not disclose to or share your Personal Information with third parties, unless you ask or authorize us to do so.
We may (and you authorize us to) disclose information we have collected from and about you (including Personal Information) if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to enforce any agreement we may have entered into with you and to enforce the Privacy Policy; or (c) to protect and defend the rights or property of us, other users of the Site, or third parties.

Choices Regarding Personal Information
We will include unsubscribe instructions in each newsletter or promotional communication you receive from us.
We may send you service-related announcements (such as, but not limited to, notice that we have changed the Site or the Privacy Policy) when we believe it is necessary to do so. You may not opt-out of these communications, which are not promotional in nature, but if you do not wish to receive these announcements, you have the option to terminate your registration. You understand that any such termination of your registration may involve deletion of your Personal Information from our live databases. If you'd like us to delete your registration, please email us at When we delete information that we have collected from or about you, it will be deleted from our active databases but may remain in our archives.

Links to Other Websites
The Site may contain links to other websites that are not owned or controlled by Flowtoys. The provision of such links is for your convenience and does not signify our endorsement of such websites or locations or their contents. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. Please be aware that the terms of the Privacy Policy do not apply to any outside websites.

Privacy of Minors
We do not intentionally collect or maintain information from persons under the age of 13.

Security and Confidentiality
Flowtoys has put in place commercially reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no company, including Flowtoys, can fully eliminate security risks associated with Personal Information.

Changes in this Privacy Policy
We may amend this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you through the Site interface. You agree that such amended Privacy Policy will be effective thirty (30) days after being posted, and your continued access to the Site after that time shall constitute your acceptance of the amended Privacy Policy.

Contact Us
If you have any questions or suggestions regarding our Privacy Policy please contact us by sending us an e-mail to info(at)flowtoys(dot)com