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Flowtoys :: Contact us


GENERAL CONTACT NOTE
Custom orders, questions, complaints, compliments or inspirational musings ... we'd love to hear from you. Problems with your flowtoys? Email us. We'll take care of you.
Many questions about shipping, payment options, overseas orders, delivery times etc. are answered in our SUPPORT PAGE. Please visit this resource to see if your questions are already answered there.

CALLING US
We are a very small company and do not have team of tele-zombies waiting to take your call, but you can always reach us via e-mail at info@flowtoys.com or fill out the online Contact Form.
If you need a phonecall, please send us your name, phone number, a good time to call you and what your questions are. We will call you within 3 business days.

E-MAILING US
We answer all e-mails within 3 business days (typically within a day, but if we are swamped it might take up to 3 business days). If you do not hear back from us in that time, it is very likely that your e-mail ended up in our spam folder, which we check about once every two weeks. You can also try resending your e-mail from another address, remove flashy emoticons from the message and exclamation marks in the subject line - our spam folder tends to gobble up such messages. You can also fill out the online Contact Form.

VISITING US
Our factory and offices are located in Emeryville, California. We are not a retail shop and not set up to handle walk-ins. If you would like to make an appointment to pick up an order or make a purchase in person, please email us at info@flowtoys.com or fill out the online Contact Form. Let us know the day and time you would like to come in. Once we have a confirmed time, we will make sure someone is available to work with you. Please do not just drop by - we may not be available to help you!

Our address for mail correspondence:
Flowtoys
6315 Doyle St.
Emeryville, CA 94608

Thank you for your interest in our designs!

-- Sean and Prisna

 
 

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general support
Ordering, shipping, tracking, product how-to, tips and troubleshooting
Click here!

warranty issues
Returns, replacements, upgrades? Click here!
current flowlight colors
Click for currently available flowlight colors


featured products


NEW! LUMINA TWIRL™ BATON
Durable, rechargeable, high-performance baton for sport twirling with beautiful light patterns.



NEW! LIMITED EDITION
FLOW-WANDS™

"Nuclear bubblegum" & "stealth" wands now available - get one while they last!



THE AMAZING TOROFLUX
Mesmerizing, tactile and super fun! Kinetic interactive toy sculpture



NEXT LEVEL! COMPOSITE SYSTEM STAFFS
A new evolution in staff technology! Rigid, durable, lightweight beautiful staves made with space-age materials. Regarded as the best contact staffs and batons in the known universe.



PODPOI WITH
CAPSULE HANDLES

The most epic podpoi rig created. Ever.



FURRY POI COVERS
Handmade furry covers keep your podpoi + crystal poi warm and toasty!



BATTERY SPECIAL
Buy any rig with 4+ flowlights and get free batteries & charger! Plus super sale on our awesome rechargeable AAAs.



FIBERFLIES
Encompass yourself in luminous playful pixie-points - super fun and beautiful!


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