GENERAL CONTACT NOTE
Custom orders, questions, complaints, compliments or inspirational musings ... we'd love to hear from you. Problems with your flowtoys? Email us. We'll take care of you.
Many questions about shipping, payment options, overseas orders, delivery times etc. are answered in our SUPPORT PAGE. Please visit this resource to see if your questions are already answered there.

CALLING US
We are a very small company and do not have team of tele-zombies waiting to take your call, but you can always reach us via e-mail at info@flowtoys.com or fill out the online Contact Form.
If you need a phonecall, please send us your name, phone number, a good time to call you and what your questions are. We will call you within 3 business days.

E-MAILING US
We answer all e-mails within 3 business days (typically within a day, but if we are swamped it might take up to 3 business days). If you do not hear back from us in that time, it is very likely that your e-mail ended up in our spam folder, which we check about once every two weeks. You can also try resending your e-mail from another address, remove flashy emoticons from the message and exclamation marks in the subject line - our spam folder tends to gobble up such messages. You can also fill out the online Contact Form.

Thank you for your interest in our designs!

-- Sean and Prisna